IT / Desktop Support Intern

What do you get when you choose First Step Realty?

FSR provides a team of dedicated professionals – including interns, sales agents, brokers, specialized managers, and professional consultants – who ALL work together and collectively strive to bring you the best imaginable results! Our job is never finished as we strive to keep each and every one of our clients for life.

As an IT / Desktop Support Intern, you’ll be given the opportunity to assist our Information Technology department with creating and maintaining systems and processes that improve quality, productivity, and the company’s bottom line. Your responsibilities will include installing, troubleshooting, and repairing hardware, software, and peripherals and working with end-users. The scope of your responsibilities may also exceed that of a desktop support technician to incorporate networking and some light programming.

The ideal candidate will have outstanding diagnostic and deductive reasoning skills. She/he must also have excellent communication and writing skills, be well organized, and display a can do attitude.

Description

Job Function: IS/ IT

Job Status:  Part-time, 15 – 20 hours per week

Compensation:  Unpaid, for college credit

Responsibilities:

• Installation and Maintenance of Hardware/Software
• Provide end-user support troubleshooting and resolving any technical issues
• Training new employees on using company’s systems (e-mail, file storage, database, etc.)
• Regular updates and minor revisions to the infrastructure and content of the company website Assistance in maintaining/improving network performance and security

Do you have what it takes to be part of our team?

• A+ or i-Net+ Certification
• Familiarity with Windows Server 2003 and Active Directory
• Excellent communication, time management, organizational and people skills
• Computer Science or Management Information Systems Major
• Working knowledge of PHP/MySQL a plus
• MCSA and/or MCSE also a plus

To apply, please email your resume and cover letter to

jobs@firststepboston.com